Rebuilding lives in our community

Our Service

We support people in temporary and more stable accommodation by offering advice and support to maintain and sustain their tenancies.

Once we have housed an individual we will support them throughout the duration of the tenancy.

Once an individual is referred to the team, either by our partners or Spelthorne Council, the team will assess the most suitable accommodation for them. The type of accommodation will depend on the person’s specific background and needs. The Homelessness Star is used to assess needs, set goals and track progress.

As soon as the client has moved into their accommodation, a Tenancy Support Officer will work with the client to provide a tailored support package to until they are ready for independent living. Working closely with the other services, the type of support available can vary from budgeting to access to employment and training.